Bedding

Our line of bedding features both premium and budget-friendly pillows (featuring traditional styles, breathable foams, and advanced cooling technology), soft and breathable quality sheets, and a range of mattress protectors designed to safeguard your mattress and keep you cool while you sleep.

Frequently Asked Questions

Do You Deliver?

Yes! We offer two types of delivery to our Central Ohio customers. The price ranges are based on how far you are from Columbus. You are able to calculate the price at checkout or contact any of our retail locations.

 

  1. Standard Delivery Service: $55 – $95 (based on distance from Columbus)
      • Drop off at your front door or garage.
      • Take the old bed away (the old mattress must be set by the front door or inside your garage)
      • Free Standard Delivery is available on orders over $1000 in the Columbus area.
  2. White Glove Delivery Service: $100 – $140 (based on distance from Columbus)
      • Delivery and Complete set up in your room of mattress set
      • Take the old bed away from any room in your house (please strip the bedding from your mattress prior to arrival).
I live outside of Central Ohio. Will you ship to me?

Yes! Select items feature free shipping to your door via FedEx. Use our guide below for reference. It is grouped by product type. For specific questions feel free to message us. 

  1. Mattresses
    • Only AirflowMax™ mattresses at this time feature free national shipping. Foundations are not included with a mattress purchase.
    • Clearance National Brands or Value Mattresses are only available for local pickup or delivery.
  2. Foundations, Bed Frames, and Headboards
    • Wood Foundations, Bed Frames, and Headboards are not available to ship. These are available for local pickup or delivery only.
    • 14″ platform base is available to ship free nationally.
  3. Adjustable Bases
    • Our Steel, Upholstered, and Luxury Adjustable Bases are available for local pickup and delivery only.
    • Zero Gravity and Omni Massage Adjustable Bases are available for free shipping nationwide. 
Do you allow returns?

Due to the nature of our business, we do not give refunds on mattresses, box springs, or adjustable bases.

We do allow a 90-day comfort exchange period with a 10% restocking fee on mattresses. Exchanges are only available for the same size mattress you initially purchased.

Bedding Accessories: (Including Sheets, Pillows, Mattress Protectors) 1. Unopened product in original packaging with original receipt: Full refund within 30 days of purchase. 2. Opened product with the original packaging and receipt: Refund less 20% restocking fee within 30 days of purchase. 3. Product may not be returned after 30 days of purchase.

Can I pickup in store?

Yes! You can order your product(s) online and schedule your free pickup in the store.

*AirflowMax™ mattresses are made to order with limited stock available in the store. For most purchases, your mattress will not be available for pickup until 10-14 business days.

*Items Special Ordered online will take some time to bring in (typically 2-3 weeks if not sooner). We will be in touch with you every step of the way to know when to expect your order. 

What is a "Special Order" on your website?

A “Special Order” is a specific function of our website where you can place an order for an item not currently in stock at our physical stores.

Meaning, that we will need to place the order with our suppliers with your item generally arriving in 2-3 weeks. 

HEAR IT FROM OUR CUSTOMERS

Doug BondDoug Bond
12:18 07 Aug 22
Had a great experience in store. Waiting for delivery now. I would highly recommend this company.
Lorin DarstLorin Darst
23:33 05 Aug 22
Sherry at the Cleveland Ave location was awesome. Knowledgeable, helpful and delightful! Great experience buying a frame/foundation
Dazahn CarterDazahn Carter
18:31 03 Aug 22
Great customer service. Sherry was patient and answered all of my questions. Got me in/out in under 30 minutes.Also same day delivery!
Rachel NguyenRachel Nguyen
21:40 13 Jun 22
Steven and Bryan were so helpful with choosing a mattress! They went above and beyond and gave us time to think and ask many questions. We left feeling well informed and with a new mattress and pillows!
Sean KirkSean Kirk
00:50 13 Jun 22
Steven was very helpful and gave us as much time as we needed to answer questions and educate us on the different mattress options. Truly caring company that wants the best for their customers! Highly recommend their mattresses and customer service.
Heidi PerkinsHeidi Perkins
19:37 11 Jun 22
We are repeat customers. Wonderful, knowledgeable, friendly service with a smile! Great prices! Repeat customers for life 🙂
Madonna NarogMadonna Narog
16:27 20 May 22
Great prices, good selection and friendly staff. I needed to replace my bed and was able to get everything I needed right here!
Howard ShawHoward Shaw
05:56 05 May 22
The people there are amazing, friendly and professional. They worked with me all the way. Steven was really helpful getting me settled and I'm thrilled with the cooling pillows. No more flipping my pillow over all night.
Tyler BowerTyler Bower
20:37 02 May 22
The service was Great! Steven Bower in Westerville OH helped me Learn a lot about all the new tech in finding the right bed at a good price. My kids are going to love there new beds.Thanks.
Jay RumJay Rum
13:39 28 Apr 22
We went into the store knowing what we wanted, but walked out of the store with what we needed. Steven at the Westerville location was extremely helpful. We saved over a thousand dollars when compared to other retail stores. We're so thankful that we were able to get the right mattresses to suit both of our needs. Thank you so much!!
Elizabeth MartinElizabeth Martin
09:13 04 Mar 22
After unsuccessfully shopping around for a mattress that would meet the needs of my father; I phoned a friend who suggested I try Mack Mattress. I visited the Westerville location and immediately knew I was in the right place. Brian provided outstanding customer service with his warm welcome, knowledge of mattresses, and taking his time to make sure I selected a product that not only was best for my dad, but was comfortably priced. If you are searching for a mattress, look no further.
Maxine RogersMaxine Rogers
13:31 22 May 22
Sherry was a doll to do buisness with. She could do things a Man can do. But better. I found and excellent mattress and box. Can't wait until the morning to pick it up
Angel AliAngel Ali
19:41 14 May 22
Very nice people even tired to to the top so I didn’t have to make 2 trips. I got 2 twin mattress new at a really nice price, definitely recommend
ray shoultsray shoults
16:41 07 May 22
It was a very nice and quick great prices all around great experience
Shawndeia AlstonShawndeia Alston
02:17 30 Apr 22
I've been purchasing mattresses from here since 1999. Today was the 1st time I purchasing one of their brand new kings...can't wait to try it out.
Angela SmithAngela Smith
19:31 05 Apr 22
Finally bought a good mattress! No more couch potato!
Angela McGriffAngela McGriff
17:54 19 Mar 22
Very reasonable prices and also the staff was friendly and they allowed me to test the mattresses that were not on display. Also the mattress was available for me to take home same day.
Erica JehnErica Jehn
01:21 04 Mar 22
These guys don't get enough credit if your having trouble finding a mattress go to Mack mattress outlet me and my mom have been coming here for years. If you find a mattress you think you'll like they will pull it out and lay it on the floor so you can lay on it to see if you like it or not. And they will tie it the the roof of your car. Love them!
Ernest MccoyErnest Mccoy
22:11 17 Feb 22
Got pillow top queen bed set new for great deal
Deanna McClellanDeanna McClellan
17:48 23 Jan 22
Had some trouble(totally my fault). Staff was super patient and kind. I'll be back😁
Sharon LopezSharon Lopez
21:06 26 Aug 22
Excellent agent, manager Brett on Sawmill Road. He was very patient, kind and understanding to my needs for a mattress.
Kelly SaboKelly Sabo
18:31 16 Jul 22
I texted Mack Mattress outlet on a Saturday and they were able to deliver two mattresses within hours. The ability to chat “text” the company made it so easy and the service was extremely friendly and timely. I highly recommend!!
Patricia HowellPatricia Howell
21:40 18 May 22
Love this place!Good quality at the best prices.Salesperson Brett was awesome.
Parshotam KhullarParshotam Khullar
23:39 14 May 22
This place is awesome and Brett is very nice and helpful.They have good quality products with reasonable price.
Masoom PatelMasoom Patel
00:44 29 Mar 22
I love the way they take care off me.. please support local business 🙏 I will recommend anyone who is looking to get mattress. Low in price high in quality!!
Octavio DelarosaOctavio Delarosa
00:29 29 Mar 22
Very good, employees very helpful and even helped me load my mattress into my car. Great prices and selection, cannot ask for more.
R AnklamR Anklam
23:34 07 Mar 22
This is indeed an “outlet store” so don’t expect any fancy showroom, BUT the staff was helpful and the savings are great. I saved about $600 on a queen mattress and box spring compared to a furniture store.In short, I bought a high quality name brand mattress and saved a bunch!
Gracen RogersGracen Rogers
02:46 28 Dec 21
Brett was so incredible! He helped us pick out the right mattress and answered any and all of our questions. He definitely went above and beyond. We are so happy we stopped in and had a great experience, as well as finding a great mattress. I highly recommend and would purchase another mattress here again!
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